General Returns & Refund Policy

Overview

KYAMANGTA operates as an online aggregator and intermediary. We facilitate orders by placing them on behalf of users with third-party sellers, manufacturers, or platforms. Products are shipped directly from such sellers to the customer.

As a result, all returns, refunds, replacements, and cancellations are governed primarily by the policies of the respective third-party sellers.

Return Eligibility

A product may be eligible for return or replacement only under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery.
• The product received is significantly different from what was ordered.
• The return request is raised within the seller’s specified return window.

Non-Returnable Items

Certain items may not be eligible for return or refund, including but not limited to:

• Products marked as non-returnable by the seller
• Items damaged due to misuse, negligence, or improper handling
• Products without original packaging, tags, or accessories
• Perishable or customized items (if applicable)

Return Request Process

To initiate a return or refund request, You must contact KYAMANGTA through our support channels with order details and supporting evidence (such as images or videos).

KYAMANGTA will coordinate with the respective seller on Your behalf. Approval or rejection of the request is subject to the seller’s policies and final decision.

Refunds

If a refund is approved by the seller, it will be processed through the original payment method within a reasonable time frame, subject to banking and payment gateway delays.

KYAMANGTA does not guarantee refund timelines, as processing depends on third-party sellers and payment providers.

Return Shipping

Return shipping arrangements, pickup availability, and associated costs are determined by the respective seller.

KYAMANGTA may assist in coordination but is not responsible for logistics delays or courier performance.

Limitation of Responsibility

KYAMANGTA acts solely as an intermediary and shall not be held liable for seller-side decisions, rejection of returns, refund delays, or logistics issues beyond reasonable coordination efforts.

Policy Updates

We reserve the right to modify or update this Returns & Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the Website.

Contact Us

If you have any questions regarding returns or refunds, You can contact us:

• By email: info@kyamangta.com
• By visiting: https://kyamangta.com/contact